Shipping
Please allow 3-5 business days for your order to be dispatched. See table below for shipping times.
Local Pick Up - Sydney Only
PLEASE NOTE THAT DUE TO COVID-19 WE HAVE TEMPORARILY STOPPED CUSTOMER WALKS-IN TO OUR WAREHOUSE
Orders can also be collected from our warehouse in Regents Park, Sydney. A $2 admin fee will be charged. Collection time is between 9:30am to 4pm Monday to Friday. Orders are usually ready for collection within 2 business days. You will receive an email notification once your order is ready for collection. If you do not collect your order within 10 business days, your order will be cancelled and cancellation fees will apply. To arrange a local pick up, please contact us before placing your order.
For Australian orders $300 and over:
Standard Delivery - FREE
Please note that if your order is being returned to us because you have provided an incorrect address, the shipping for re-sending the item will not be free. You will be charged the standard shipping rate and an additional return fee.
For Australian orders under $300:
Shipping rates are based on location and weight, and will be displayed once you have filled out your address during checkout. You can also estimate the shipping costs on your cart page before you checkout.
Shipping rates start from $5.95 for most items under 500 grams.
Express Delivery is available and is also based on location and weight.
For International orders:
Shipping rates start from $20 for most items under 500 grams.
You will be able to estimate the shipping costs on your cart page before you checkout.
Please contact us for delivery times. We will use Australia Post International Shipping method.
Shipping Times
We ship with Australia Post. See table below for shipping times (excluding order processing times). Orders over 10kg will be shipped by Toll Couriers.
| Location | Standard (Business Days) |
Express (Business Days) |
| NSW - Metro | 3 - 5 | 2 - 3 |
| NSW - Regional | 3 - 5 | 3 - 4 |
| VIC - Metro | 3 - 5 | 2 - 3 |
| VIC - Regional | 3 - 5 | 3 - 4 |
| QLD - Metro | 3 - 5 | 2 - 3 |
| QLD - Regional | 5 - 6 | 4 - 5 |
| SA - Metro | 3 - 5 | 2 - 3 |
| SA - Regional | 5 - 6 | 4 - 5 |
| WA - Metro | 7 - 8 | 3 - 4 |
| WA - Regional | 7 - 8 | - |
| TAS - Metro | 7 - 8 | 3 - 4 |
| TAS - Regional* | 8 - 9 | - |
| NT - Metro | 5 - 6 | 3 - 4 |
| NT - Regional* | 6 - 7 | - |
| New Zealand | 5 - 7 | - |
| International | 7 - 14 | - |