FAQ

 

ORDERING

Can I change my order once I’ve finalised it?

Please contact us immediately if you wish to make changes to your order.

If we haven't started processing your order, then you may be able to make changes to it.

What methods of payment do you accept?

We accept Paypal, bank deposit (Australian customers only) and credit cards.

We now accept Afterpay.

RETURNS & EXCHANGES

What is your return and exchange policy?

We want to make returns and exchanges easy and fair for you. We do accept returns/exchanges for most cases including change of minds. For full details, please visit our Exchanges and Refunds page.

SHIPPING

You can now pick up your order from our Sydney warehouse located at Regents Park.pWe ship worldwide. Postage costs for domestic and international orders are based on weight and location,

Please visit our Shipping page in the Quick Links below for more details.

CARING FOR BAMBOO SHEETS

You would care for your bamboo sheets the same way as you would with other cotton sheets. You only need to be more gentle with bamboo as they are more delicate than cotton. Read this guide to learn more about caring for your bamboo sheets.

CONTACTING MILKY SHEETS

Please email info@milkysheets.com or click on Contact Us from the Quick Links below.